Shipping and returns


SHIPPING FEES:

  1. Germany: Free shipping for orders from EUR 100. EUR 4 for orders below EUR 100.
  2. European Union: Free shipping for orders from EUR 200. EUR 9 for orders below EUR 200.
  3. Switzerland, Norway: Free shipping for orders from EUR 200. EUR 19 for orders below EUR 200.
  4. USA, Canada, Japan: EUR 9 for orders from EUR 200. EUR 29 for orders below EUR 200.
  5. Australia, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Russia, Israel: EUR 49
  6. Rest of world: EUR 59

If your country is outside the European Union, please keep in mind that depending on the laws in your country you might be charged additional customs duties when importing your parcel.

 

DELIVERY TIMES:

  1. Germany: 3-5 work days
  2. European Union, Switzerland, Norway: 3-12 work days
  3. USA, Canada: 6-15 work days
  4. Australia, Hong Kong, Japan, Malaysia, Singapore, South Korea, Taiwan: 6-20 work days
  5. Rest of world: 6-20 work days

 

RETURNS / WARRANTY:

  1. Right of withdrawal within 14 days after purchase according to German law (read our information on right of withdrawal).
  2. The statutory warranty rights of Germany (“Gewährleistung”) apply.