Shipping and returns


SHIPPING FEES:

  1. Germany: Free shipping for orders from EUR 99. EUR 4 for orders below EUR 99.
  2. European Union: Free shipping for orders from EUR 199. EUR 9 for orders below EUR 199.
  3. Switzerland, Norway: Free shipping for orders from EUR 199. EUR 19 for orders below EUR 199.
  4. USA, Canada, Japan: EUR 9 for orders from EUR 199. EUR 29 for orders below EUR 199.
  5. Australia, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Russia, Israel: EUR 49
  6. Rest of world: EUR 59

If your country is outside the European Union, please keep in mind that depending on the laws in your country you might be charged additional customs duties when importing your parcel.

 

DELIVERY TIMES:

  1. Germany: 3-5 work days
  2. European Union, Switzerland, Norway: 3-12 work days

    For shipments outside Europe please note that between mid November and mid January significant delays may happen with standard shipping due to the pandemic and the increased parcel volume during the Christmas period which not all postal services are able to cope with. Your parcel will arrive eventually but it might take much longer than the following usual delivery times. If you need a shipment to arrive before Christmas please email us at hello@wayks.com before placing your order to discuss Express shipping options for your country. 
  3. USA, Canada: 6-15 work days
  4. Australia, Hong Kong, Japan, Malaysia, Singapore, South Korea, Taiwan: 6-20 work days
  5. Rest of world: 6-20 work days

 

RETURNS / WARRANTY:

  1. Right of withdrawal within 14 days after purchase according to German law (read our information on right of withdrawal).
  2. The statutory warranty rights of Germany (“Gewährleistung”) apply.